Tasmanian Collection Service
We're here to Help
Flexible payments to suit you
We offer a range of convenient payment options to make managing your account easy. You can pay via BPAY, Post BillPay, or Direct Debit, or use our secure customer portal to make a card payment or set up a payment arrangement.
For more details on your payment options or to access our customer portal.
Manage your account online
Take control of your account through our customer portal using your TCS reference number.
- Ready to pay? Settle your account instantly.
- Need a payment plan? Set up an arrangement that works for you.
- Facing financial hardship? Let’s talk. We’re here to support you with fair, compassionate solutions.
How we will contact you
We may reach out via SMS, email, phone, or letter. Your security and confidentiality are important to us. To help you recognise when you’re dealing with TCS, our calls with come from:
- (03) 6213 5580 Hobart
- (03) 6332 1380 Launceston
- (03) 6430 3780 Burnie
All SMS messages will appear from 0400 979 501.
Letters will always feature the TCS letterhead and be postmarked from Hobart, Tasmania.
Our communication will include details of the debt, who it’s owed to, and your TCS reference number. If you have concerns, just reach out… we’re here to help.